Casino / Sports
Before you open an account or make any transaction on pp000, these terms set out what we expect from you and what you can expect from us. Access to our platform depends on your local law and eligible regions — read through these terms carefully so your account stays in good standing.
These terms govern every interaction you have with pp000 — from the moment you register through every session, deposit, and withdrawal. By creating an account, you confirm that you have read and accepted these terms in full. We may update these terms from time to time; the current version is always shown on this page, and continued use of your account after an update means you accept the revised terms. Access to pp000 and the services described here depends on your local law and the eligible regions we serve. It is your responsibility to check whether using this platform is permitted where you are located. We do not make any representation that the content on this site is appropriate or available in all jurisdictions. For transactions, your Nagad or Rocket wallet activity is subject to both these terms and the terms of your payment provider. We record all deposits and withdrawals against your account; you can review your full transaction history after login. If you notice a discrepancy in your payment records, contact our support team with the transaction reference shown in your account dashboard. We aim to investigate and respond to payment queries as quickly as possible, though resolution times depend on the payment provider involved.
Nagad wallet
Rocket payment
bKash deposit
Bank transfer
These terms cover your account, your transactions, and your use of content on pp000. They do not extend to third-party services you access through links on our site, or to the internal policies of payment providers like Nagad and Rocket. Understanding the boundary helps you know where to direct a question.
Your login credentials, session activity, and account settings are fully covered. Any action taken under your account — including bets placed and deposits made — is your responsibility under these terms.
Deposits and withdrawals processed through Nagad, Rocket, or bKash are covered by these terms on our side. The payment provider's own terms apply to how funds move through their network.
Game content from studios available in our lobby, promotional material on this site, and account communications from pp000 all fall within the scope of these terms.
External sites, payment provider platforms, and any service you reach by leaving pp000 are outside the scope of these terms. We are not responsible for third-party policies or practices.
You have clear, practical options available to you at any point during your time with pp000. Your account dashboard shows your full transaction history — every Nagad transfer, Rocket payment, and bKash deposit is logged there with a reference number and timestamp. If any record looks wrong, you can raise a correction request directly through our support channel. You can update your account details — including your registered mobile number and payment method — by following the steps shown in your account settings page. For identity or verification changes, the instructions and required fields are displayed in the verification section after login. We do not process account changes over chat without the steps being completed in your account first. If you want to close your account, submit a written request to our support team and we will process it within the timeframe shown in the account closure section of your dashboard.
Your full transaction history is available in your account dashboard after login. Each entry shows the payment method used, the amount, and a reference number you can quote to support.
Update your registered mobile number or linked payment method through the account settings page. Follow the fields and verification steps shown there — changes take effect once confirmed.
If a transaction record or account action does not match what you expected, contact our support team with the reference number from your dashboard. We log every query and follow up in order.
Submit a closure request through our support channel. The process and any pending balance steps are shown in your account dashboard under the closure section.
If you have a question about these terms, a transaction dispute, or an account action you do not recognise, our support team is the right place to start. Have your account reference and the relevant transaction ID ready — it speeds up every query.
Open the chat widget from any page on pp000. Give your account ID and the query type so the team can pull your records straight away.
Send your query with your registered mobile number and transaction reference to our support address shown in your account dashboard under Contact Us.
Many terms-related actions — transaction history, account corrections, closure requests — can be started directly from your dashboard without contacting support first.
We take the security of your account and transaction data seriously. Your login session is protected, and we do not share your personal details with third parties outside of what is required to process your Nagad, Rocket, or bKash transactions. Cookies on pp000 are used to keep your session active and to remember your account preferences — you can manage cookie settings through your browser.
Your account credentials are stored securely. If you suspect unauthorised access, change your password immediately through the account settings page and contact support with your account ID.
We retain your transaction records and account activity for as long as your account is active and for a period after closure as required by our operating obligations. The retention period is shown in the privacy section of your account.
When these terms change, the updated version is published on this page with a revision date. Continuing to use your account after the update date means you accept the new terms.
To request a correction to your personal data or to ask about how your information is used, contact our support team through the channels shown in your account dashboard.
These are the questions we hear most often about how our terms work in practice. If your question is not here, the support team can help.
Yes — these terms cover your transactions on the pp000 side. Your Nagad or Rocket wallet provider also applies its own terms to how funds move through their network. Both sets of terms apply at the same time, so it is worth reading both.
Open your account dashboard, find the transaction reference, and contact our support team with that reference number. We log every dispute and investigate against our payment records. Resolution depends on the payment provider's confirmation timeline.
Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is permitted in your location. We do not represent that our services are available in all jurisdictions.
The current version of these terms is always on this page with a revision date at the top. If you continue using your account after an update, that counts as acceptance of the revised terms. We recommend checking this page periodically.
Submit a closure request through our support channel — live chat or email, both shown in your account dashboard. Any pending balance steps are outlined in the closure section of your dashboard. We process requests in the order they are received.
Account detail changes — registered mobile number, linked payment method — are handled through the account settings page after login. For identity or verification corrections, follow the steps in the verification section. Support can assist if you get stuck.